Boxes are shipped daily by 12 p.m. (Eastern Standard) via USPS shipping.It typically takes 1-3 business days once shipments are sent to arrive at your doorstep. WE DO NOT SHIP INTERNATIONALLY!
What should I do if I don't receive my box?
Don't panic!If you incur any issues past the expected receiving date please email us, responses occur within 24 hours.
Do you offer rush orders?
Sorry love, We do not offer rush orders because all packages are sent at the same time daily.
What is the refund process?
If you are unhappy with the condition of the box please ship back to address within 7 days of having received the box, and once box is received with all original UNUSED merchandise a refund is issued to the original purchaser and payment method.
It will take 2-3 business days for original payment to return to your bank account.(*results may vary based on bank)
What products should I expect in my box?
Natural & Organic hair, skin, and/or cosmetic products. Beauty tools and accessories may also be included. Product selection varies based on labeling including: "natural" and "organic".
Boxes hold full and sample sized combinations of products.
I didn't receive an item, what should I do?
Please e-mail email@example.com, allow 24 hours for a response. Be sure to include: your name, best contact method, and item(s) not included.
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